Route Service Manager

Description:

ROUTE SERVICE MANAGER leads all functions and operation aspects of the service department and is accountable for attaining targeted growth and operating cost targets. The ideal candidate will demonstrate strong business acumen and leadership abilities. We are looking for an enthusiastic and motivated individual interested in career growth and with desire to succeed. Previous supervisory experience in b2b sales and service will be considered an asset.

Responsibilities:
Manage daily activities of the Service Department.
Create and lead a diverse team to provide best-in-class customer service through positive leadership, on-going direction, coaching and career development.
Hire, train and develop service employees
Instill a "Customers for Life" attitude with the service team by maintaining strong customer service standards.
Ensure vehicle safety and maintenance of fleet.
Create and support business unit annual plans.
Oversee proper utilization of the service systems.
Promote the UniFirst culture of value and integrity to achieve customer satisfaction, account growth & profitability.
Develop solutions for customers while adding value that enables them as a company to meet their own business objectives.