Revenue Operations Strategist

Description:

Directive, a leading performance marketing agency focused on the SaaS and B2B tech sectors, is hiring a Revenue Operations Strategist for a future opening. This remote role is designed for experienced professionals who excel in optimizing marketing operations and have a deep understanding of martech and salestech tools.

As a Revenue Operations Strategist, you will play a crucial role in managing and enhancing client marketing automation systems, ensuring best practices in lead routing, lead lifecycle management, ABM (Account-Based Marketing), reporting, and campaign execution. You’ll work closely with the Director of Marketing Operations and be empowered to independently manage a book of clients, drive value, and support revenue growth.

The position requires strong communication, data-driven decision-making, and an eagerness to stay current with evolving marketing operations strategies. You'll act as a staff augmentation and strategic advisor, with direct responsibility for client success, satisfaction, and retention.

Key Responsibilities:

• Act as a strategic advisor and hands-on operations expert for B2B SaaS clients

• Manage marketing operations processes, including campaign automation, lead scoring/routing, integrations, and reporting

• Maintain strong client relationships via Zoom, Slack, and email

• Recommend tools and best practices in ABM, lead lifecycle, and marketing automation

• Help grow existing client accounts through upselling and cross-selling

• Mentor junior team members and contribute to knowledge sharing

• Deliver and manage multiple projects from start to finish, independently

Required Skills & Qualifications:

• Expertise in HubSpot, Marketo, and/or Pardot

• Strong client-facing communication skills

• Demonstrated ability to analyze data and generate actionable insights

• Proficient in optimizing marketing funnels and operations for revenue growth

• Prior experience working with B2B SaaS clients preferred

• Agency experience and client management experience are mandatory

• Comfortable working remotely and managing workload independently

What Success Looks Like:

• High client satisfaction and retention

• Autonomy in managing client portfolios

• Growth in existing client revenue

• Mentoring and leadership contribution within the team

Benefits and Perks:

• Healthcare: Medical, dental, vision, disability & life insurance (100% employer-paid for employees; 50% for dependents)

• Mental Wellness: Spring Health therapist access, Headspace membership

• Fitness: Gympass membership

• Time Off:

  • Unlimited PTO (with a minimum of 2 weeks off)

  • Paid company holidays

  • Birthday off

  • Year-end break (Dec 24 – Jan 1)

  • Paid parental leave

• Retirement: 401(k) with 3% company match

• Bonuses: Annual performance-based bonus that scales with tenure

• Annual Retreat: Anniversary trip to Newport Beach, CA with executive leadership

Work Environment Requirements:

• 100% remote work setup with a reliable internet connection

• Must be able to work from Canada with proper work authorization

• Standard virtual collaboration via Zoom and Slack

• Must be comfortable working in a fully digital, collaborative, and fast-paced environment