Retail Associate

Description:

Fossil Group, Inc. is a global leader in fashion-forward accessories, blending innovation, style, and connectivity to revolutionize the retail fashion and accessories industry. The company designs and sells watches, jewelry, handbags, leather goods, and wearables under its proprietary and licensed brands, operating across department stores, specialty stores, eCommerce, and owned retail outlets.

As a Retail Associate (Sales Associate) at Fossil’s Vaughan Mills WSO location, your primary role will be to deliver a Radical Customer Experience that drives sales and builds strong brand loyalty. You will embody Fossil’s values of authenticity, grit, curiosity, humor, and impact while creating a welcoming, engaging, and high-performance retail environment.

Key Responsibilities:

• Deliver exceptional customer experiences that align with Fossil’s brand identity.

• Achieve and exceed personal and store sales goals through proactive customer engagement.

• Collaborate with teammates to maintain a positive, team-focused store culture.

• Demonstrate professionalism, adaptability, and enthusiasm in all customer and team interactions.

• Uphold Fossil’s brand image by providing knowledgeable assistance on fashion accessories and lifestyle products.

• Contribute to a fun, motivating, and performance-driven environment, embodying Fossil’s "Greater Together" philosophy.

Candidate Profile:

• 1–2 years of retail experience, ideally in fashion or lifestyle retail.

• Bachelor’s degree preferred, but not mandatory.

• Passionate about customer service with strong interpersonal skills.

• A professional yet approachable demeanor, with the ability to motivate and collaborate.

• Self-motivated, adaptable, and committed to continuous learning.

• Strong communication and presentation skills, with the ability to build strong customer relationships.

• Team-oriented mindset with a genuine care to help others succeed.

What Fossil Offers:

• Comprehensive medical, dental, and vision plans (depending on eligibility and location).

• Retirement Savings Plan with company matching.

• Paid Time Off and Volunteer Time Off programs.

• An inclusive and dynamic workplace culture built on diversity and individuality.