Reminiscence Coordinator

Description:

Sunrise Senior Living is seeking a dedicated Reminiscence Coordinator who will provide leadership and management of the reminiscence neighborhood, focusing on enriching the lives of residents with dementia or memory impairment through person-centered care and engaging programming.

Key Responsibilities:

• Lead and manage the reminiscence neighborhood operations ensuring compliance with federal, provincial, and local laws as well as Sunrise standards.

• Promote excellence in resident care in line with Individualized Service Plans (ISP) and Individualized Care Plans (ICP).

• Design, schedule, and facilitate reminiscence programs focused on life skills and dementia-appropriate activities that foster pleasant and engaging days for residents.

• Collaborate with the Activities and Volunteer Coordinator to provide a range of suitable activities throughout the day and evening, encouraging active involvement of Care Managers.

• Partner with the Resident Care Director to address clinical needs and ensure residents’ preferences and needs are reviewed before move-in.

• Facilitate family meetings, develop ISP/ICP and Daily Assignment Sheets to ensure safe, engaged, and high-quality service delivery.

• Manage assessment processes to determine care levels and appropriate staffing.

• Organize family events and services to enhance community support.

• Maintain communication with families and physicians regarding resident condition changes.

• Liaise with Alzheimer’s Association and other community resources to provide educational support and facilitate monthly family support group meetings.

• Champion regulatory compliance and quality assurance including OSHA and occupational health & safety standards.

• Assist in financial management by supporting budget creation, expense monitoring, and cost control related to resident care programs.

• Recruit, train, supervise, coach, and manage team members, ensuring compliance with paperwork, performance appraisals, and training requirements.

• Lead team engagement initiatives and participate in relevant meetings and professional development opportunities.

Qualifications and Skills:

• College degree preferred.

• At least 1 year of supervisory experience, preferably in dementia care or related healthcare environment.

• Strong organizational, communication (written and verbal), delegation, and time management skills.

• Demonstrated problem-solving, judgment, and decision-making capabilities.

• Proficiency in Microsoft Office Suite and ability to learn proprietary Sunrise software.

• Ability to manage multiple priorities and work flexible hours including evenings and weekends.

• Ability to drive a Sunrise vehicle (if applicable), with understanding of safety and regulatory responsibilities.

Benefits:

• Medical, dental, vision, life, and disability insurance plans.

• Retirement savings plans.

• Employee assistance and discount programs.

• Paid time off (PTO), sick leave, and holiday pay.

• Tuition reimbursement programs.

• Daily pay option (in the U.S. only).

• Eligibility for discretionary/non-discretionary bonuses based on position and performance.