Description:
As the Receptionist, you will be the face of Ninepoint Partners, ensuring every client, guest, and employee receives a warm, professional, and seamless experience. You will oversee the day-to-day operation of the reception area while supporting office administration and helping maintain the exceptional standard our clients and employees expect.
The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, professional setting. You take pride in delivering exceptional service, anticipate needs before they arise, and enjoy being at the heart of a dynamic office.
Key Responsibilities
- Welcome clients, business partners, and visitors with professionalism, warmth, and discretion.
- Answer and direct incoming telephone calls in a courteous and efficient manner.
- Manage the reception area to ensure it reflects the high standards of Ninepoint Partners.
- Coordinate meeting rooms, prepare boardrooms for meetings, and assist with hospitality arrangements.
- Receive and distribute mail, courier packages, and deliveries.
- Coordinate outgoing courier services and office logistics.
- Maintain inventory of office, kitchen, and meeting room supplies.
- Assist with the coordination of internal meetings, employee events, and client functions.
- Provide administrative support to various departments as required.
- Liaise with building management, vendors, and service providers.
- Handle confidential information with professionalism and discretion.
- Support special projects and contribute to creating an exceptional workplace experience.
Qualifications
- 2+ years of experience in a receptionist, executive support, hospitality, or customer service role.
- Exceptional verbal and written communication skills.
- Professional, polished, and service-oriented demeanor.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- High level of attention to detail and discretion.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.
- A positive attitude, collaborative approach, and genuine passion for providing outstanding client service.