Description:
The Mayor's Office requires a self-motivated individual to provide general reception and administrative support services. The successful candidate will be responsible to:
- Answer incoming phone calls, respond to or forward to the appropriate area or staff member for further follow-up.
- Welcome visitors and meeting guests in person
- Check daily schedule for meetings in the Mayor’s Boardroom/Office and ensure setting up and tidying between meetings
- Clerical and administrative duties includes: contacting building maintenance and custodial services, faxing, mailing, photocopying, subscriptions etc
- System (tracking database that identifies issues) for response by COE administration or for future data retrieval.
- Assist Strategic Coordinator in administrative duties related to major events
- Clerical tasks such as filing, preparing letters and mailing out or emailing as required
- Provide back-up support to the Scheduling Coordinator and Citizen Relations & Administrative Coordinator as required
- Perform other related duties as required
Qualifications :
- Completion of a high school diploma or completion of an appropriate certificate program from an approved business school/college, supplemented by training in basic microcomputer applications and a minimum of two years related work experience.
- Excellent verbal communication skills including the ability to deal with the public in a professional and courteous manner
- Excellent written communication skills ensuring accuracy in spelling, grammar and punctuation
- Demonstrated strong organizational, time management and multitasking skills, including the ability to handle large volumes of work and sensitive timelines
- Ability to handle conflict and demonstrate effective listening skills
- Demonstrated ability to handle and work with confidential information
- Demonstrated initiative, resourcefulness and the ability to work independently within established policies and procedures
- Excellent computer proficiency using Microsoft Word, Excel, Outlook, and Google products for word processing, database management and calendar management
- Experience with POSSE is an asset
- Ability to work effectively with diverse groups demonstrating exemplary interpersonal skills
- Relevant political and media experience is an asset
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit (http://bit.ly/3bH2Ztv)
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit (http://bit.ly/2PLbz1w)
- Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton
- Applicants may be tested