Receptionist

Description:

By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Supervisor of Facilities – Rentals, the Receptionist/Cashier is responsible for providing customer service in person at the reception desk through telephone and on-line, including:

• dealing effectively with customer complaints and inquiries;

• processing admissions for Town programs through Point of Sale software;

• providing information and processing program registrations;

• selling Town of Whitby retail items;

• providing information on all Town services and policies;

• receiving and processing payments for services and admissions;

• reconciling daily receipts;

• booking and processing of permits for indoor and outdoor recreation facilities and community centres;

• providing clerical assistance in the form of preparing documentation, filing, record keeping, etc.; and

• assisting with other projects/duties as may be required.