Receptionist

Description:

The incumbent works to staff the Kiosk - Student Learning Centre and answer a variety of questions about the available services.

Duties and Responsibilities:

Reception / Kiosk Staffing:

• Greets learners at kiosk in the Student Learning Centre;

• Responds to email, chat and in-person questions and inquiries;

• Acts as the first point of contact for the Student Learning Centre, guiding learners to the services the centre offers.

Peer Tutor Support:

• Assists with Peer Tutor scheduling, bookings, and questions about payment in the Peer Tutoring platform, Tutor Ocean.

Room Bookings:

• Provides directional support to students in the 2nd floor DARE district;

• Assists learners with DARE District meeting room bookings.

Required Qualifications:

• One (1) year certificate in Office Administration or related field;

• Experience in a post-secondary environment;

• Previous data entry/customer service skills preferred;

• Experience in using MS Word or Excel;

• Ability to maintain confidentiality of information;

• Excellent communication and interpersonal skills;

• Demonstrated effective organization, time management, and planning skills.