Quality Improvement Consultant

Description:

William Osler Health System is a major Ontario hospital network serving Brampton, Etobicoke, and surrounding communities. Recognized as one of Canada’s Best Diversity Employers and Accredited with Exemplary Standing, Osler emphasizes patient safety, quality care, and professional growth opportunities for healthcare workers.

Job Description:

The Quality Improvement Consultant supports quality improvement, patient safety, accreditation, and critical incident management initiatives. The role involves working with leadership and staff to develop policies, implement improvements, ensure accreditation readiness, and advance the organization’s Quality Improvement Plan (QIP).

Key Responsibilities:

• Conduct analysis of patient safety incidents, quality indicators, and accreditation metrics to identify trends and improvement areas.

• Lead and coordinate critical incident reviews, root cause analyses, and accreditation tracers.

• Collaborate with clinical leaders and staff to develop and implement policies, procedures, and improvement strategies.

• Support planning, implementation, and monitoring of the Quality Improvement Plan (QIP).

• Engage frontline staff in quality and patient safety initiatives.

• Provide project management and data analysis support for quality improvement, accreditation, and risk management initiatives.

• Maintain systems supporting incident reporting, accreditation evidence collection, and QIP tracking.

• Participate in quality, patient safety, and accreditation committees.

Mandatory Qualifications / Skills:

• Undergraduate degree in business administration, healthcare administration, or health profession.

• College degree/certificate in clinical practice, risk management, or healthcare administration.

• Minimum 3 years’ experience in clinical risk management, quality improvement, accreditation, or related healthcare field.

• Experience in critical incident management, patient safety, or accreditation preferred.

• Member of a regulated college in Ontario preferred; Certified Risk Management designation is an asset.

• Understanding of acute care environment, quality improvement, and patient safety methodologies.

• Strong stakeholder management, teamwork, and workload management skills.

• Exceptional computer skills; data management and statistical experience desirable.

Work Environment:

• On-site in Brampton, ON

• Monday to Friday, daytime hours (subject to change based on operational needs)