Property Manager

Description:

BGO Immobilier, a Canadian division of BentallGreenOak (BGO), is seeking a Directeur immobilier – Property Manager to join their dynamic Montreal team. With over 400 properties in its portfolio, spanning more than 67 million square feet of residential, office, industrial, and commercial space, BGO is a trusted leader in commercial property management services in Canada.

This position offers a unique opportunity to grow your career, connect with industry professionals, and positively impact the communities BGO serves.

Key Responsibilities:

Operational Oversight:

• Oversee daily property management operations.

• Develop and maintain standard operating procedures in compliance with legislative and regulatory requirements.

• Conduct regular property inspections to ensure high operational standards.

• Lead capital projects and building/property leasehold improvements.

• Prepare tender documentation and manage service contracts.

• Collaborate with the leasing team to achieve budgeted leasing goals.

• Stay informed about market trends, community initiatives, and competitive activities.

• Train, motivate, and recognize the efforts of the operations team.

Customer Service:

• Foster strong tenant relationships through consistent personal contact and high-quality customer service.

• Oversee tenant satisfaction surveys, ensuring thorough follow-up and resolution of issues.

Financial & Reporting:

• Ensure property income and expenses are managed within approved budgets.

• Analyze monthly financial statements and prepare management reports.

• Develop, implement, and monitor the property’s annual budget.

• Prepare detailed quarterly reports for clients.

• Implement strategies to control operational expenses.

Other Duties:

• Additional responsibilities as required by the role.

Candidate Profile:

Qualifications & Skills:

• Post-secondary education in property management or a related field.

• At least 10 years of experience in large-scale property management.

• Strong interpersonal and communication skills (written and verbal).

• Professionalism in interactions with tenants, team members, and stakeholders.

• Proficient in problem-solving, time management, and multitasking.

• Strategic decision-making ability and adaptability to change.

• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook); knowledge of Yardi is an asset.

• Ability to handle confidential information with integrity.

• Required: Bilingual (French and English – oral and written).

• Required: RPA or CPM designation (completed or in progress).

• Required: Clean criminal background check.

Why Join BGO:

BGO values diversity and inclusion and encourages individuals of all backgrounds, abilities, and experiences to apply. The company fosters an environment of professional development, leadership growth, and equitable hiring practices.