Program Support

Description:

Indigenous Services Canada – First Nations and Inuit Health Branch is seeking highly organized and detail-oriented individuals to join their Business Management Unit (BMU) as Program Support/Administrative Assistants. These positions provide critical support in financial administration, travel coordination, scheduling, and records management to ensure effective program delivery and smooth operations within the organization.

Key Responsibilities:

• Stores Team: Support financial and procurement operations by purchasing supplies, reviewing commitments, monitoring expenditures, processing invoices, and generating reports. Work extensively in SAP, GCDocs, and MS Office applications (Word, Excel, Outlook).

• Time Keepers: Process overtime and daily attendance records for nursing staff in accordance with collective agreements. Work within Phoenix Pay System, MyGCHR, and other systems to manage schedules and attendance data.

• Travel Team: Coordinate travel arrangements for nurses traveling to communities, including creating travel requests, liaising with HRG, and preparing expense reports by gathering receipts and supporting documents.

• Provide overall administrative support to the BMU, ensuring deadlines are met in a fast-paced environment.

• Assist in maintaining compliance with government standards, procedures, and reporting requirements.

Requirements:

• High school diploma (or approved alternatives such as PSC testing or acceptable combination of education, training, and experience).

• Demonstrated experience in providing general administrative services, including one or more of the following:

  • Coordinating travel and expense reporting

  • Scheduling for employees

  • Purchasing of supplies

  • Finance support

• Proficiency with technology tools such as Microsoft Outlook, Word, and Excel.

• Strong ability to prioritize tasks and meet deadlines while managing shifting priorities.

• Strong communication skills in English (oral and written).

• Personal suitability requirements: attention to detail, problem-solving ability, teamwork, initiative, client service orientation.

Asset Experience (Optional but Valuable):

• Experience with SAP or other financial systems.

• Experience working with or providing services to Indigenous communities.

• Experience using travel systems such as HRG or Global Business Travel.

• Experience with pay management systems such as Phoenix, MyGCHR, or Peoplesoft.

Conditions of Employment:

• Reliability Status or Secret Security Clearance (depending on role).

• Willingness to occasionally work overtime and flexible hours.

• Pre-employment health declaration may be required for remote/isolated communities.

Compensation & Benefits:

• Salary range CAD 55,955 to 60,399 annually (CAD 4662 to 5033 monthly).

• Federal public service employment benefits, including pension, health, and dental coverage.

• Paid vacation and statutory holidays.

• Opportunities for professional growth, career progression, and permanent appointment.