Program Supervisor

Description:

REDI Enterprises Society, a well-established non-profit organization founded in 1952, is dedicated to providing meaningful programs, supports, and advocacy for persons with disabilities. With a strong mission to build a community where everyone belongs, REDI is seeking a full-time Program Supervisor to oversee employment support services and staff delivering publicly funded contracts. This leadership position plays a crucial role in ensuring quality service delivery, compliance with funder requirements, and fostering a supportive team culture.

Key Responsibilities:

• Supervise, train, and provide ongoing support to service delivery staff to ensure program goals are achieved.

• Monitor and evaluate supports provided to clients, ensuring alignment with contractual objectives, REDI policies, and all relevant legislation.

• Act as the primary contact for key stakeholders, including conducting on-site visits to review program delivery and contractual obligations.

• Build and maintain a referral network to promote program awareness and streamline the referral process.

• Engage in community networking to increase employer engagement and create opportunities for participants.

• Ensure all staff maintain required certifications and training for professional delivery of services.

• Drive program outcomes while maintaining ethical and compliant service practices.

Qualifications & Requirements:

• Minimum 3 years’ demonstrated experience in Project Management and/or academic qualifications in a related field.

• At least 3 years’ experience in delivering publicly funded services to diverse populations, including experience with invoicing and reporting.

• Minimum 3 years’ experience supervising staff delivering Employment Services.

• Strong computer literacy skills aligned with organizational and program needs.

• Excellent written and verbal communication skills.

• Must provide a clear Criminal Record and Vulnerable Sector Check acceptable to the Executive Director.

• A combination of relevant education and experience may be considered.

What REDI Offers:

• A supportive team environment with opportunities for growth and professional development.

• Extensive benefits package after 90-day probation period, including:

  • Employer-paid group benefits

  • RRSP matching

  • Flex spending allowance

  • Paid sick time

  • Vacation accrual

• Culture of respect, learning, innovation, and community connection.

• A meaningful role where your work directly contributes to empowering individuals with disabilities.