Production Support Engineer

Description:

My client is hiring a Production Support Engineer to support mission-critical front office trading systems in a fast-paced, high-performance environment where uptime, speed, and reliability are everything.

You'll play a key role in ensuring global trading platforms run seamlessly, supporting the full trade lifecycle - from pre-trade validation through to post-trade processing - while working alongside world-class trading, engineering, and infrastructure teams.

What You'll Be Doing:

🔹Monitor and support live trading applications and production systems

🔹Investigate and resolve production incidents with a focus on minimising downtime

🔹Perform root cause analysis and implement preventative improvements

🔹Manage production releases, scheduled changes, and automated operational workflows

🔹Partner with Infrastructure and Engineering teams to improve platform stability and automation

🔹Help optimise monitoring, alerting, and operational processes

Desired Skills:

✔️ Experience in Application Support, Production Support, or Front Office Support

✔️ Strong Python and/or Bash scripting skills

✔️ Experience with SQL and relational databases (PostgreSQL or similar)

✔️ Strong Linux/Unix administration and troubleshooting skills

✔️ Excellent analytical and problem-solving abilities

✔️ Ability to perform under pressure in a mission-critical production environment

Why Join?

💡 Work at one of the world's most prestigious quantitative trading firms

📈 Direct exposure to front office trading technology and low-latency systems

🤝 Collaborate with exceptional engineers, traders, and infrastructure specialists

💰 Outstanding compensation package with significant bonus potential

🚀 Clear opportunities for technical growth and career progression