Product Manager

Description:

Capital One Canada is looking for an experienced and visionary Manager, Product Management to join its Toronto-based team. This is a hybrid full-time role (3 days in-office) focused on driving product innovation, customer experience, and technology-led transformation within the financial services space.

As a Product Manager, you will lead cross-functional teams to design and deliver cutting-edge financial products that simplify customer interactions with money. You will play a crucial role in driving product vision and strategy by deeply understanding customer needs, leveraging data analytics, and collaborating closely with engineering and business teams.

Capital One’s Product Managers work across various customer touchpoints, from digital account management to fraud prevention, credit eligibility tools, and payment platforms—delivering seamless, relevant, and intuitive user experiences.

Key Responsibilities:

• Build and execute a compelling, data-driven product vision and roadmap

• Foster a customer-obsessed mindset within your team and across stakeholders

• Use human-centered design to solve problems and create user-centric solutions

• Partner with technology to define architecture, APIs, and innovative platforms

• Define product success metrics, track performance, and drive continuous improvement

• Solve complex challenges across multiple problem spaces and domains

• Promote a culture of experimentation, iteration, and agile development

• Mentor and support junior product professionals; contribute to a vibrant product culture

• Advocate for product-led decision-making across business functions

Ideal Candidate Profile:

• Tech-savvy with experience in agile development, microservices, APIs, or open-source tools

• Strategic thinker who can use data insights to shape direction and outcomes

• Excellent communicator and influencer across technical and non-technical audiences

• Strong organizational and prioritization skills with a bias toward execution

• Passionate about creating value for customers and the business alike

• Collaborative team player who thrives in fast-paced, dynamic environments

• Intellectually curious and adaptable to changing business and technology landscapes

Benefits and Work Culture:

• Hybrid work environment with downtown Toronto office (near Union Station)

• One-time Work From Home setup allowance

• Comprehensive healthcare benefits (including mental health coverage up to $3000/year)

• Tuition subsidy of up to $5000 annually

• Benefits extended to spouses, domestic partners, and dependents

• Inclusive and supportive work culture

• Equal opportunity employer with commitment to diversity and accessibility