Description:
Our client is a long-standing provider of debt management software across North America that combines the stability of mature products with the innovation of a modernizing organization. As they invest in the evolution and feature build for their product offerings, they are looking for a Product Manager, Debt Management, to take their flagship product from legacy server to a modern web-based solution. You will be a key bridge between client needs and technical execution, influencing product direction and helping internal and external stakeholders understand its strategic value.
This product has market fit, live users, and a clear path forward. You will speak directly with customers, gather feedback, generate user stories, and guide features from concept to delivery. As Product Manager, you will work closely with our Development Lead, Development Manager, and General Manager to drive the roadmap, prioritize features, and champion enhancements that improve accuracy, compliance, and effectiveness for our government clients. It is a high-impact role for someone who is self-motivated, takes ownership, and thrives in an environment with urgency and opportunity.
What you will do:
- Lead the product lifecycle. You will own the roadmap from strategy through delivery. You will align stakeholders, manage priorities, and ensure each release delivers measurable business value. Your input will shape decisions and clear blockers.
- Define and refine strategy. You will conduct market research, gather insights from clients and industry trends, and build a roadmap that balances immediate opportunities with long-term goals. You will identify opportunities for innovation and improvement taking the product from legacy to modern web-based solution.
- Drive product development. You will translate feedback and product vision into actionable user stories and requirements. You will communicate priorities to the development team and support successful implementation throughout the build cycle.
- Be the client advocate. You will work directly with users to understand their evolving needs, gather feedback, and ensure features reflect real-world requirements. You will help create solutions that improve their daily processes and workflows.
- Champion internal understanding. You will provide internal teams with the context they need to support and promote the product. Communicate what it does, why it matters, and how it helps clients succeed.
- Launch and iterate. You will oversee product releases, monitor performance, and continuously refine functionality and usability based on feedback and data.
What you bring:
- The experience. You have a strong understanding of debt management. You may be an experienced Product Manager or Product Owner with a background in B2B financial software, in either the public or private sector. Or, you may be coming from the user side, as someone who has worked with debt management solutions, recognized those limitations, and now wants to help build better tools by turning those gaps into meaningful product improvements.
- The ownership. You are driven by purpose and opportunity. You are strategic, detail-oriented, and focused on delivering real value. You balance user needs, technical feasibility, and business priorities. You bring enthusiasm and initiative to everything you do. You are innovative and eager to make suggestions and bring ideas to life.
- The interpersonal skills. You are comfortable writing requirements, leading cross-functional meetings, and presenting to technical and non-technical audiences. You take charge naturally, yet you are highly collaborative and open to the perspectives of others.
- The technical knowledge. You are familiar with browser-based applications and software development cycles. You have experience interpreting the needs of customers and presenting solutions. Experience with product testing or competitive product assessments is a plus.