Product Management

Description:

Capital One Canada, a leading financial institution with over two decades of innovation in banking and credit, is hiring a Manager, Product Management – Payment Technologies to drive the future of money movement and customer payment experiences. Capital One is committed to simplifying credit, delivering innovative solutions, and ensuring a customer-first approach through technology-driven strategies.

As a key member of the product management team, you will have end-to-end responsibility for developing digital payment solutions that enable customers to move money effortlessly, securely, and confidently. The role involves strategic ownership of money movement solutions, leveraging the latest technologies, open banking opportunities, and payment rails to deliver best-in-class digital payment experiences.

Key Responsibilities:

• Define and drive the product strategy for digital payment solutions at Capital One Canada.

• Partner with vendors and internal technology teams to implement seamless money movement solutions.

• Identify and leverage new opportunities in the Canadian Payments industry, including Open Banking and Real-Time Rails.

• Deliver innovative digital solutions that reassure customers about the safety of their money and proactively address their inquiries.

• Collaborate with internal stakeholders to integrate money movement solutions across the entire customer lifecycle.

Candidate Profile – We Want You If You Are:

• Intellectually Curious: Eager to explore, question, and innovate, even in ambiguous situations.

• Communicator & Influencer: Able to clearly explain complex ideas, rally stakeholders, and align teams on goals.

• Action-Oriented Do-er: Organized, resilient, and focused on results, with the ability to overcome challenges.

• Customer-Focused & Passionate: Driven by creating meaningful solutions that enhance customer experiences.

• Learner: Open to acquiring new knowledge and humble enough to ask for help when needed.

• Team Player: Collaborative, inclusive, and able to build strong long-term relationships across diverse teams.

Basic Qualifications:

• At least 5 years of Product Management experience.

• Strong track record in delivering customer-centric, data-driven product strategies with measurable business impact.

Preferred Qualifications:

• Bachelor’s degree in Business, Finance, Engineering, or a related field.

• 6+ years of Product Management experience.

• Experience in financial services, technology, or operations.

• Expertise in the Canadian Payments industry.

Employee Benefits and Perks:

• Hybrid work model: 3 days in office at the Capital One head office, located conveniently across from Union Station.

• One-time Work From Home allowance to build a comfortable remote setup.

• Comprehensive health coverage for employees, spouses, domestic partners, and dependents.

• Up to $3000 in annual mental health coverage.

• Up to $5000 in annual tuition subsidies for skill development.

• A supportive environment prioritizing physical, financial, and emotional wellness.

• Inclusive policies ensuring equal opportunity and accommodations for diverse needs.

Inclusion and Accessibility:
Capital One is committed to diversity, equity, and inclusion. Accommodations are available during the recruitment process for applicants requiring additional support. All information provided will remain confidential and used solely to facilitate accommodations.