Portfolio Clerk Scheduling

Description:

• Prepare and post unit staff rotations by reviewing master rotation and flow sheets, transferring information into electronic scheduling & timekeeping system, adjusting schedules to fill gaps, and identifying staff shortages.
• Make arrangements for relief staff, making any necessary calculations and determining availability of existing staff according to established procedures. Answer inquiries related to scheduling & timekeeping and refer complex problems to Team Lead, Scheduling and Timekeeping Services as required.
• Allocate and call in staff to fill long and short term vacancies resulting from unfilled positions, vacations, leaves of absence and sick leaves in accordance with applicable collective agreements, to ensure adequate staff coverage.
• Notify the Operations Manager of vacancies not filled and/or any difficulties, and post designated hours according to departmental procedures.
• Receive and process requests by preparing appropriate documentation, verifying seniority and vacation entitlements. Receive and process requests for leave of absence and/or terminations, sending information to Employee Engagement as applicable.
• Liaise with client Manager and Human Resources regarding present & future staff scheduling & timekeeping needs, in order to anticipate any changes.
• Maintain equipment and stationary needs.
• Type a variety of technical and non-technical material.
• Provide receptionist functions by performing duties such as greeting staff and volunteers, answering telephones, taking and/or relaying messages, and responding to general enquiries related to vacation accumulation and pay policies.