Patrol Officer

Description:

• Responsible for maintaining law and order on University of Waterloo property, providing an environment of the highest possible security for members of a diverse university community and its visitors
• Enforces the Criminal Code of Canada, Provincial Statutes, City of Waterloo by-law's and the policies/procedures of the University of Waterloo.
• Prevents and deterring crime by completing frequent foot, vehicle and bicycle patrols of the University of Waterloo property.
• Responds to calls for service on University property, 24hrs a day, 365 days a year, in all elements of weather.
• Handles complaints from the university community and visitors/guests, providing a resolution or mediation.
• Completes general occurrence reports accurately and concisely.
• Investigates crime-related occurrences on University of Waterloo property and interviews and interrogates witnesses, victims and suspects.
• Collects, preserves, processes and maintains continuity of evidence.
• Assists other emergency services when they attend University of Waterloo property or as directed.

Customer Service

• Provides a customer service-based approach to the diverse university community and its visitors
• Assists faculty, staff and students facing unexpected situations.
• Provides back-up coverage to the Communications Centre (dispatch) as required
• Provides traffic and crowd control to provide efficient movement throughout the campus
• Attends student orientations to give presentations on the Special Constable Service
• Performs other duties as assigned