Patient Care Coordinator

Description:

What you’ll do

• Manage the daily operations of the units in the program within budgeted resources. Ensure that an adequate number of appropriate qualified staff are available to meet direct/indirect patient care needs. Develop rotations, approve leaves and overtime and monitors unit activities.
• Supervise Program staff through monitoring the staff’s clinical performance and define areas for improvement. Collaborate with the Program’s various leadership positions, BC Women’s Program Coordinators, Perinatal Clinical Educators (PCE’s) and others to provide input for staff educational needs and develop plans for continuing education programs.
• Hires staff for casual and regular positions by interviewing external applicants and ensuring orientations are provided.
• Coordinate daily patient/client care related activities and provides leadership in the planning and implementation of innovative and creative approaches for the delivery of services. Promote quality of care by consulting and collaborating with interdisciplinary team members to help establish appropriate goals of care and individualized care plans considering the patient’s/client’s physiological, psychiatric, psychological, spiritual and sociocultural needs.
• Assist staff in operationalizing care standards, patient/client care guidelines, protocols, clinical pathways and organizational policies. Work with patients/clients/families and the team to minimize variances from the standardized elements of care and length of stay as described in the clinical pathway. Facilitate the evaluation of services to ensure program and service needs are met. Ensure adherence to established policies, procedures, and protocols including those for quality assurance and the safety of staff, patients, visitors, and the community. Advise the Program Manager (or on-call Administrator) of any urgent patient care issues or concerns.
• Attend and participate in initial patient/client care evaluations and admission meetings as a member of an interdisciplinary team by providing input on a variety of care issues, practice effectiveness and administrative decisions according to client care standards. Assess the patient’s/client’s overall needs, conduct risk assessments, formulate initial diagnostic impressions and determine priority of care requirements.