Operations Manager

Description:

MAGIC GENIE, a growing cleaning service in Regina, SK, is seeking a motivated Cleaning Company Owner to oversee and manage all cleaning operations. The role involves managing a team of cleaners, ensuring quality control, maintaining client relationships, and handling administrative tasks. This position is ideal for an organized and proactive individual who can maintain high standards of cleanliness and customer satisfaction.

Key Responsibilities:

• Oversee daily cleaning operations across residential, commercial, and Airbnb properties

• Manage, train, and schedule cleaning staff

• Procure cleaning supplies and ensure proper use of cleaning equipment

• Implement and maintain quality control standards

• Maintain client relationships and handle customer service inquiries

• Ensure adherence to safety protocols and workplace standards

• Make independent operational decisions and problem-solve effectively

Qualifications & Skills:

• Proven experience managing cleaning operations and supervising staff

• Strong organizational, administrative, and leadership skills

• Excellent interpersonal and communication skills

• Knowledge of cleaning techniques, products, and equipment

• Ability to work independently and make decisions under pressure

• Experience in quality control and maintaining safety standards

• Strong customer service orientation

About the Organization:
MAGIC GENIE is committed to delivering reliable, high-quality, and detail-oriented cleaning solutions for residential, commercial, and Airbnb properties. The company values professionalism, efficiency, and customer satisfaction in all aspects of its operations.