Operations & Logistics Specialist

Description:

High Buds Club is Canada's premier Budtender and retail education platform in the cannabis industry. The company connects cannabis brands with Budtenders through education and curated product experiences. Engaging one-third of the Budtenders in Canada, they support brand partners with impactful campaigns that drive retail sales.

About the Role:
As the Operations & Logistics Specialist, you’ll be central to ensuring projects run smoothly across shipping, scheduling, and coordination tasks. While you won’t interact with Budtenders directly, your role will be critical in executing behind-the-scenes logistics and operations that support both internal teams and external partners.

Key Responsibilities:

📦 Shipping, Print & Vendor Coordination

• Monitor and track shipments with third-party logistics and fulfillment partners

• Manage printing and packaging timelines from design to delivery

• Coordinate with vendors to ensure timely delivery of all materials

• Assist with sourcing and comparing quotes for print or packaging needs

📅 Internal Operations & Scheduling

• Organize meetings, project kickoffs, and wrap-ups with internal teams and external partners

• Coordinate travel, dinner plans, and special events logistics

• Maintain and update calendars, project folders, and task trackers

🗂 Executional & Admin Support

• Follow up with stakeholders to ensure project milestones and deadlines are met

• Keep shared documents organized and updated across ongoing projects

• Provide backup support across operations where needed

Key Performance Indicators (KPIs):

• Timely project completion and deadline adherence

• Positive vendor and partner relationships

• Strong internal team communication and alignment

• Up-to-date and accurate project tracking

Preferred Qualifications:

• Experience with retail, agency, or startup operations

• Familiarity with shipping logistics and print production management

• Comfortable with ambiguity and quick task-switching in a startup setting

Soft Skills Required:

• Curious — quick learner who embraces new tools and processes

• Proactive — takes initiative and handles issues before they arise

• Organized — thrives with checklists, plans, and trackers

• Reliable — dependable and deadline-driven

• Flexible — can adapt priorities in a fast-changing environment

Reports To:
Head of Community