Operations Generalist

Description:

Metric Empire, a small but dynamic video game studio located in Montreal’s vibrant Mile-End neighborhood, is seeking a Human Resources and Operations Generalist to join their team of about twenty passionate, collaborative, and creative professionals. The studio thrives on innovation, teamwork, and a fun, growth-oriented culture, making it an ideal environment for someone seeking variety, challenges, and professional development in HR and operations.

The HR Generalist will be responsible for managing the full employee lifecycle, ensuring smooth HR processes, and supporting studio operations while acting as an ambassador for the company’s values and culture. This is a hybrid position requiring a minimum of three days per week onsite. Candidates must already reside in Quebec and be legally authorized to work in the province.

Key Responsibilities:

• HR Process Management: Oversee the complete employee lifecycle, including recruitment, onboarding, performance evaluations, salary reviews, equity maintenance, employee development plans, engagement tracking, immigration support, and offboarding. Provide guidance during organizational change and communicate key announcements to staff.

• HR Administration & Payroll: Manage payroll with accuracy and compliance, administer benefits such as RRSP, vacation, and group insurance, and ensure adherence to Quebec labor laws and employment standards. Provide support to employees regarding payroll and benefits.

• Operations & Administration: Manage day-to-day office operations and serve as the main contact for suppliers. Handle grant applications, invoicing, HR budget tracking, and coordinate logistics for events and travel.

• Culture Building: Promote a positive and inclusive work environment, embody studio values, and organize social activities, team-building events, and cultural initiatives to strengthen collaboration and morale.

• Employee Relations & Guidance: Develop strong, trusting relationships with staff and managers, provide daily HR support, and advise leadership on HR best practices and compliance. Offer occasional operational support for studio projects such as events, business development, publisher relations, and project management.

Qualifications:

• Degree in Human Resources or a related field.

• 2–5 years of HR Generalist or related experience.

• Payroll management experience (asset).

• Strong knowledge of Quebec labor laws and employer obligations.

• Proficiency with Google Suite and comfort using technology tools (especially Excel).

• Excellent bilingual communication skills (French & English, oral and written).

• Highly organized, detail-oriented, and able to manage multiple tasks and priorities effectively.

Benefits:

• 5 weeks of vacation annually (3 fixed, 2 flexible).

• 5 paid personal/sick days per year.

• Option for unpaid leave.

• Competitive group insurance package including dental and vision.

• Free telemedicine (Consult+) and Employee Assistance Program (24/7).

• Group RRSP program with employer matching (3%–6%).

• Weekly Lunch & Learns and professional development opportunities.

• Free fruit, coffee, and tea provided daily.

• Supportive, welcoming, and inclusive team culture.

• Ergonomic office setup and regular social events.

• Hybrid work model with a requirement of 3 days in office per week.