Operations Administrator

Description:

This is a contract position until October 2026. The Administrator will support the Rep. Code and GIC desks, performing various operational duties with a focus on detail, organization, and proactive issue resolution. The role requires a motivated, energetic individual who can work independently and efficiently within service level agreements.

Responsibilities:

• Process investment advisor’s code changes on Dataphile and FundServ

• Follow up on pending or rejected items until resolved

• Assist with GIC processing, including certificate updates, maturity notifications, interest, and maturity payments

• Handle GIC-related trade orders, interest, maturity payments, rollovers, and monthly reconciliation

• Escalate unresolved issues promptly

• Recommend updates to WWM’s policies and procedures manual

• Participate in regulatory audits and ad-hoc projects

• Adhere to policies and meet required service levels

• Perform other duties as assigned

Qualifications:

• Post-secondary education required

• 2 to 4 years experience within IIROC or MFDA environment

• Strong proficiency in Microsoft Office

• Exceptional problem-solving skills with ability to work independently

• Strong communication, organizational skills, and attention to detail

• Team player with flexibility to adapt to changing business needs

Compensation:

• Salary commensurate with experience