Operations Administrative Clerk

Description:

FedEx Supply Chain, a subsidiary of FedEx Corp., is a leading third-party logistics provider, offering innovative solutions to support global commerce. With a strong reputation for operational excellence, FedEx Supply Chain helps businesses optimize logistics processes, leverage cutting-edge technology, and continuously improve their operations.

With over 11,000 employees, 130 operations, and 35 million square feet of warehouse space, FedEx Supply Chain processes nearly 150 million shipments and handles 358 million returns annually.

We are currently looking for an Operations Administrative Clerk at our Coteau-du-Lac, QC facility to support and oversee distribution center activities while ensuring all documentation and data entry is accurate and aligned with operational needs.

Work Schedule:
🕒 Shift: 3:30 PM to 2:00 AM (rotational weeks)

• Week 1: Monday to Thursday
• Week 2: Monday, Tuesday, Friday, Saturday

Key Responsibilities:
✅ Monitor and control all distribution center activities in real time
✅ Perform data entry to track and manage operational processes
✅ Communicate essential information (both electronically and verbally) to clients, internal teams, and other departments
✅ Ensure proper product positioning within the distribution center based on volume and allocation
✅ Respond to client requests regarding product requisitions
✅ Support inbound and outbound product handling to align with client demands
✅ Confirm that trailer assignments match the plan and that quantities meet shipment requirements
✅ Enter data to help the team plan their daily activities
✅ Identify and resolve anomalies in processes or documentation
✅ Prepare shipment documentation to assist gatehouse operations and ensure all details are correct
✅ Transmit shipping and receiving information to relevant parties
✅ Generate, print, and distribute required reports
✅ Assist the supervisor with tasks related to equipment maintenance, preventive processes, and documentation to minimize system downtime
✅ Perform other duties as assigned by management

Requirements:
🎓 High school diploma or equivalent
📦 1 to 2 years of experience in a warehouse or distribution center (FedEx Supply Chain experience is an asset)
💻 Strong administrative and computer skills, with proficiency in Excel (advanced) and the ability to quickly learn new software
🧩 Problem-solving, analytical thinking, and organizational skills
👥 Strong customer service orientation and communication abilities
📑 High attention to detail and accuracy in data entry
📋 Strong procedural compliance and documentation focus
🚗 Valid driver’s license
🌐 Bilingual communication (French and English) is an asset but not mandatory
⚡ Ability to work under stress and adapt to a rotational schedule (days, evenings, weekends)

Physical & Cognitive Requirements (With or Without Accommodation):
💪 Ability to follow policies and procedures
📖 Ability to read, write, and interpret technical information
➗ Basic math skills (addition, subtraction, multiplication, division)
🤲 Ability to use hands and fingers to handle materials
🚶 Ability to sit, walk, or stand for the entire shift
👀 Visual acuity to perform essential duties
🏋️ Ability to lift and carry items up to 50 lbs
📦 Ability to work in a warehouse environment with full mobility

Benefits:
✅ Competitive pay (CAD 21.00 - 26.35 per hour)
✅ Comprehensive health, dental, and vision coverage
✅ Retirement Savings Plan (RSP) with competitive employer contributions
✅ Opportunities for career growth and development
✅ Strong leadership team and culture of innovation
✅ A globally recognized FedEx brand, consistently ranked among the most admired and trusted employers

About the Organization:
FedEx Supply Chain is committed to equal opportunity employment. All qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.