Description:
Veeva Systems, a mission-driven cloud technology leader serving the life sciences industry, is seeking an Engagement Manager to join its Global Medical Business Consulting Team. This fully remote role serves as the strategic owner of medical content and medical information project success, working closely with customers to ensure operational excellence, effective delivery, and business growth. You will oversee large-scale programs, lead project teams, collaborate cross-functionally, and contribute to new offerings within Veeva’s Medical Content ecosystem.
Lead 1–2 complex customer engagements (~$1M annual revenue) and build senior-level relationships
Manage consultant teams ensuring quality, profitability, and customer satisfaction
Develop new offerings to enhance client medical content operations
Support clients in defining value, KPIs, and adoption of Vault Medical tools
Collaborate with product and strategy teams on roadmap and new applications
Lead business development: proposals, financials, pipeline creation, customer engagement
Partner across business units for broader Medical Affairs initiatives (KOL, insights, CRM, etc.)
Contribute to internal best-practice workstreams and team initiatives
Travel 20–40% as required
Bachelor's degree (required)
8+ years in management consulting or senior medical communications
OR 5+ years in Life Sciences Medical organization
5+ years working directly with medical content processes
Experience with CMS platforms (preferably Veeva Vault)
Strong client engagement, workshop facilitation, and advisory skills
Expertise in project management, change management, and structured problem solving
Ability to mentor and coach junior team members
Strong communication (written & verbal) and analytical skills
Strategic, consultative mindset
Strong leadership and team-management capabilities
Ability to navigate complex customer environments
High degree of customer-focus and ownership
Comfort with fast-paced, cross-functional collaboration
Ability to travel 20–40%
Must be located near an airport for travel readiness
No visa sponsorship available for this role
Commitment to Veeva’s values (Do the Right Thing, Customer Success, Employee Success, Speed)
| Organization | Veeva Systems |
| Industry | Medical / Healthcare Jobs |
| Occupational Category | Nuclear Medicine |
| Job Location | Toronto,Canada |
| Shift Type | Morning |
| Job Type | Full Time |
| Gender | No Preference |
| Career Level | Experienced Professional |
| Experience | 5 Years |
| Posted at | 2025-11-26 2:50 pm |
| Expires on | 2026-01-10 |