Description:
We have an opportunity for a permanent, full-time Technical Analyst – Network in the Infrastructure department. Reporting to the Manager, Technology Services the Technical Analyst will be responsible for ensuring YVR has a zero-downtime functioning network, which is even more critical as YVR continues to move to more cloud-based applications. The network is the critical linkage of almost all YVR technology.
Key Responsibilities Include
- Work with the Network team to ensure high availability of the network for all mission and non-mission critical airport systems, including identifying and rectifying network-related fault, problem, configuration, performance, and security-related issues.
- Assist in gathering requirements and provide design inputs for technical and functional aspects.
- Identify and estimate work effort and executes technical tasks for project activities.
- Contribute to preparing and reviewing technical documentation for support teams to ensure documentation meets YVR standards and general best practice in completion, accuracy, and appropriateness.
- Responsible for identifying and gathering technical specifications and requirements for all systems, as assigned, for support, maintenance, and projects.
- Monitor trend analysis on network performance, availability and reliability as well as make recommendations to improve the overall performance and reliability of the network.
Key Qualifications Include
- Completion of a two to three year technical or community college certificate or diploma in Computer Information Technology, or a related field.
- 5 years’ recent related experience working with, supporting, and planning enterprise networks.
- Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), and other industry relevant certifications are an asset.
- Comfortable with standard enterprise networking and security principle.
- Strong communication and written skills, along with demonstrated presentation and negotiation skills with vendors, senior management, and leadership.
- Project Management, Service Management best practices.
- Experience with Cloud, preferably Azure.