Network Support Technician

Description:

The successful candidate will have the following skills:

1. Graduated from a recognized technical program in computer studies.

2. Ability to install, configure and troubleshoot products in at least one or two of the following products / technologies

is an asset:

• VoIP / Telecom: Alcatel-Lucent, Cisco, Mitel or similar.

• Wireless: Aruba, Cisco Meraki or similar.

• Security: Fortinet, Palo Alto or similar.

• Networking: HPE / Aruba, Cisco or similar.

• Structured cabling: Belden, Nexans or similar.

• UPS: APC, Eaton or similar UPS products.

• Current certifications in any of the above is a plus.

3. Working knowledge of:

• OS: Windows, Linux & Mac Operating System

• Virtualization: VMWare, Hyper-V.

• Backup: Commvault, Veeam, etc.

• Windows Active directory, Exchange, IBM School connect, Printer queue management, cloud technologies,

Helpdesk software, web servers, working in a data center and other standard enterprise IT technologies.

4. Minimum of four years related work experience.

5. Willing to work in tandem with our other support personnel in a fast paced and self-managed environment.