Network Security Engineer

Description:

Network Security Engineer

Location: Toronto

Mode : Contract

Detail Job Description:

The role of a Network Security Operations Engineer is responsible for the Day to Day availability of the production network Security environment which includes all aspects of the corporate Firewalls, Proxies and Intrusion Protection & Detection and DDOS capabilities. The candidate will work closely with a mixture of Internal and External resources to provide Level 2 support. The successful candidate will require experience in multinational environments and with the specific technologies used to deliver the associated services for Munich RE. This is a technical position requiring both strong technical knowledge in conjunction with demonstration of ownership.

Key functions include:

• Providing second-level network Incident Management and Patch management for zScaler and firewalls

• You will also work on service restoration, sustainability, and proactive service improvement.

• Participating and at times leading Major Incident conference calls and can identify required resources. Provide full Root Cause Analysis for any production outages.

• Implementing repeatable move, add, changes for security and proxy services.

• Responsible for Lifecycle implementation projects and building support documentation.

• Functioning as a point of contact for other engineers for Incidents and Changes.

• Employing production monitoring tools to ensure that all systems are running and available.

• Ensuring effective communication to internal customers.

Qualifications:

• 3 yrs experience in IT Network Operations

• Experience with Firewall and Proxy platforms such as zScaler, Fortinet, Cisco, and Checkpoint

• Experience of working as part of a global team

• Technical networking ability to troubleshoot Network Security environments , Tools, etc.

• Teamwork: establish and maintain effective and appropriate working relationships with those contacted during the workday

• Experience with working as part of a Global 24*7 support model

• Strong customer service skills. Good temperament, ability to handle stressful situations, and provide customer-facing support in a professional manner.

PREFFERED (SKILLS / EXPERIENCES) FOR THE ROLE:

• Proficiency in Fortinet and zScaler

• Familiarity with IT governance standards and compliance including ITIL and SOC

• Strong analytical skills, able to use complex data to find opportunities, recognize problems and draw logical conclusions.

• Ability to produce and present technical information to both technical and non-technical personnel

• Teamwork: establish and maintain effective and appropriate working relationships with those contacted during the workday