Medical Office Assistant

Description:

The Medical Office Assistant provides administrative support to the day-to-day operations of the Centre. The role coordinates staff and resources through the Electronic Medical Record (EMR) according to program workflows. The role functions as a member of a collaborative and comprehensive health care team ensuring the provision of safe, ethical and culturally appropriate care to clients and their families.

FNPCI Initiative

The First Nations-led Primary Care Initiative (FNPCI) aims to improve access to primary health-care services for First Nations people across BC in a way that is culturally safe and closer to home. The FNPCI is part of the province’s primary care strategy, which is integrating team-based care in communities throughout B.C. and changing the way primary care is delivered with the creation of primary care networks in partnership with the Regional Health Authorities.

To meet the health and wellness needs of First Nations people, it is very important that primary care is culturally safe and culturally informed where Indigenous ways of knowing and being are woven into services.

One of the main objectives of the FNPCI is to develop new First Nations Primary Health Care Centres in rural and urban locations across the province. The centres will provide access to culturally safe, quality primary health care services for First Nations people and their families. The aim is for clients to feel safe, welcomed, valued, respected and heard when they access care services at one of these centres.

About You

Education & Experience
 

• Medical Office Assistant Certificate Program from an accredited Community College would be an asset
• 3 to 5 years’ experience in a medical practice with advanced knowledge in encounter coding, data and administrative processes, human resource management principles and practices, and current scheduling practices, or an equivalent combination of education and experience.
• Experience in EMR is required
   

Knowledge & Abilities
 

• Demonstrates ability to utilize and understand Medical Terminology, in particular terminology related to substance use and mental health
• Demonstrated knowledge of MSP Billing Practices and Fee Codes, medical issues and terminology, applicable regulations through the relevant healthcare provider colleges required
• Experience working with a First Nations Health Service Organization or experience working with First Nations people and communities is an asset
• Current valid BC Driver's License
• High level of comfort working with technological applications including EMRs, Zoom, Microsoft Suite
• De-escalation and supportive communication
• Must have proven ability to maintain professional conduct and confidentiality in the care of patients