Medical Clinic Assistant

Description:

Clerical assistance provided by the Medical Clinic Assistant will facilitate good communication and management of client services. Proper screening of calls and/or scheduling of appointments will allow physicians to provide care on a timely basis. This position will work shift work.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of resources within and outside IRH (ie: Public Health, Family counseling, Healthy Families) in order to ensure support of patients and their families.
• Proficient computer and keyboard skills.
• Working knowledge in Word Processing Spread Sheets, Data Base, (ie: MeditPatient)
• Ability to maintain strict confidentiality.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills are required to be diplomatic and polite and to deal with the public in stressful situations.
• Ability to organize and prioritize.
• Knowledge of clinic function and medical filing system practices is essential.
• Demonstrated ability to read, write and comprehend terminology used daily in the clinic and to accurately transcribe and articulate messages.
• Ability to perform medical tests as outlined.

Typically, the above qualifications would be attained by:

The level of knowledge, skills and abilities are usually acquired through completion of a minimal grade 12 education and completion of a Medical Office Assistant (MOA) course combined with experience in a clinical setting. Equivalencies will be considered.