Manager

Description:

Chartwell Retirement Residences is seeking a dedicated and compassionate Directeur(trice), Services de Santé (Health and Wellness Manager) to join their vibrant senior living community in Québec City. The selected candidate will play a pivotal leadership role in ensuring residents receive the highest quality of care while enjoying a fulfilling and meaningful lifestyle that exceeds their expectations.

This position requires a dynamic nursing professional who demonstrates strong leadership, empathy, and a commitment to providing personalized, relationship-based care. The Health and Wellness Manager ensures the smooth operation of all care services and fosters an environment of safety, trust, and well-being for residents, families, and staff members alike.

Key Responsibilities:

• Oversee Resident Health & Wellness: Monitor and support the physical, emotional, and social well-being of residents, ensuring individualized care plans meet their specific needs.

• Lead the Care Team: Provide direction, coaching, and motivation to nursing and care staff to maintain high professional standards and a compassionate environment.

• Ensure Quality Care Delivery: Supervise the administration of medications and treatments, ensuring compliance with clinical standards and organizational policies.

• Foster Meaningful Relationships: Build strong, trust-based connections with residents, their families, and interdisciplinary team members to promote a positive and collaborative atmosphere.

• Promote Resident Engagement: Encourage activities and programs that enhance residents’ independence, dignity, and enjoyment of daily life.

• Ensure Operational Efficiency: Collaborate with management to support the residence’s daily operations, health services, and staff scheduling.

• Maintain a Safe Environment: Uphold safety and infection control standards for residents, visitors, and staff.

Qualifications and Requirements:

• Registered Practical Nurse (RPN), Licensed Practical Nurse (LPN), or Registered Nurse (RN) designation.

• Proven experience in a healthcare or senior living management role.

• Strong interpersonal and communication skills with a compassionate, resident-focused approach.

• Demonstrated leadership ability to guide and inspire a multidisciplinary team.

• Excellent organizational and problem-solving skills.

• Ability to work Monday through Friday, with flexibility for occasional operational needs.

• Genuine passion for enhancing the lives of seniors through respectful and meaningful care relationships.

What Chartwell Offers:

• A supportive, inclusive, and family-like work environment that values teamwork and empathy.

• Opportunities for career growth and leadership development within one of Canada’s leading senior living providers.

• Continuous professional development and internal advancement opportunities — many General Managers began their careers as Health and Wellness Managers.

• A company culture that prioritizes making people’s lives better — for residents, their families, and employees alike.

• Opportunities to work with passionate professionals who share a commitment to service excellence.

About Chartwell Retirement Residences:

Chartwell Retirement Residences is a trusted leader in senior living across Canada, dedicated to enhancing the well-being of residents, families, and employees. The organization promotes a culture of empathy, respect, and inclusivity while providing personalized experiences and a welcoming environment for all.

Chartwell is committed to employment equity, diversity, and accessibility, and welcomes applicants from all backgrounds, including individuals with disabilities.