Description:
We’re looking for a hands-on Licensed Technician Team Lead to join our vehicle reconditioning facility on the evening shift (Monday–Thursday, 4:30 PM – 3:00 AM). This role combines technical expertise with floor leadership, supporting the team to ensure vehicles move through the reconditioning pipeline efficiently while meeting quality and safety standards.
This position is ideal for someone who thrives in a fast-paced, production-driven environment, leads from the floor, and is equally comfortable diagnosing and repairing vehicles while coaching others to succeed.
What You’ll Do
- Own the Flow: Monitor the full reconditioning pipeline (Inspection, Mechanical, Bodyshop, Detail, Quality Control, Merchandising) to ensure vehicles progress smoothly and targets are met
- Hands-On Technical Execution: Perform inspections, repairs, and diagnostics while supporting the shop floor as a working lead
- Ontario Safety Inspections: Conduct Ontario Provincial Safety Inspections in accordance with all standards and requirements
- Eliminate Friction: Identify bottlenecks in real time and reallocate labour/resources to maintain throughput and cycle time targets
- Quality Gatekeeping: Audit vehicles at key stages to ensure all units meet “The Clutch Standard” before going live
- Coach & Develop: Provide real-time coaching, mentorship, and technical guidance to technicians and team members
- Lean Excellence: Drive continuous improvement through standardized work, 5S, and process optimization
- Data-Driven Leadership: Track and report KPIs such as throughput, cycle time, first-pass yield, turnaround time, and repair quality
- Documentation & Tools: Maintain accurate documentation for inspections, repairs, estimates, and diagnostics using shop systems (Google Drive, Slack, etc.)
- Safety First: Lead by example, enforce PPE compliance, and maintain a clean, organized, “tour-ready” workspace at all times
What You’ll Need
- 310S Red Seal (or equivalent certification)
- Experience working across domestic, import, and European vehicles
- Strong diagnostic and repair skills (brakes, suspension, oil changes, preventative maintenance, etc.)
- 1+ years of leadership experience