Licensed Administrative Assistant

Description:

Raymond James Independent Financial Services – Filo Financial Solutions is seeking a Licensed Financial Advisor Assistant to join their Calgary office. This role is designed for a professional with strong administrative, communication, and interpersonal skills to assist Financial Advisors in growing their wealth management business and providing exceptional client service.

The ideal candidate will have a meticulous attention to detail, a positive attitude, and strong organizational abilities to handle a range of administrative and client service tasks in a fast-paced financial services environment.

Key responsibilities include:

• Processing and following up on security transactions, account openings, transfers, and trades (once licensed).

• Managing daily debits, credits, and inbound/outbound transactions.

• Handling client calls, inquiries, and fostering strong client relationships.

• Preparing portfolio reviews, updating accounts, and ensuring compliance with KYCs and risk profiles.

• Coordinating event planning, correspondence, and report preparation.

• Managing office documentation, banking processes, and data entry for financial plans.

• Assisting with basic marketing, social media updates, and website content changes.

• Coordinating office supplies and covering office phone lines.

• Supporting Financial Advisors in business development and client acquisition.

Qualifications & Requirements:

• Minimum 2 years of investment industry experience or equivalent post-secondary education.

• Completion of Canadian Securities Course (CSC), Conducts and Practices Handbook (CPH), and WME.

• Insurance license is an asset (ability to assist with insurance quotations and client documentation).

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with Dataphile or equivalent transaction software.

• Superior customer service, communication, and problem-solving skills.

• Ability to manage confidential information and meet deadlines.

• Strong organizational skills with attention to detail.

• Ability to participate in community building initiatives.

Why Join Raymond James Ltd.?

• Opportunity to work with one of Canada’s leading independent investment dealers.

• Exposure to a collaborative, professional, and client-focused environment.

• Full-time position with competitive benefits.

• Career development opportunities in wealth management services.

• Inclusive and accessible recruitment process for all candidates.