Learning Services Assistant

Description:

The successful candidate will provide excellence in front line customer service and clerical support in the Faculty of Applied Sciences & Technology (FAST), duties include but are not limited, to the following:
Handles telephone and in person inquiries from students, professors/instructors & staff, applicants and the general public; opens and distributes daily mail and organizes daily courier needs; organizes mail room, the general office space and kitchen area daily; maintains a professional atmosphere; word processes correspondence; maintains keys and lockers for office use; coordinates and prints business cards; and provides back up for other staff when needed.

The incumbent also records and posts notification of class cancellations; organizes, assists with the distribution and collection of surveys and packages; orders & maintains office supplies; maintains master bulletin board; expedites deliveries to the test centre, HR and finance on behalf of the Faculty; manages assignment/internship mailbox; assists with program meetings and special events; assists with packaging of uniforms/name tags for students; books boardrooms/office spaces & orders catering when required.

The position will troubleshoot fax/printer station issues and repairs; maintain the stocking of fax/printer stations throughout the Faculty and ensure cleanliness of recycling bins, mailroom, printer stations and general spaces.

What you bring to the role:
The successful candidate will possess a 2-year diploma in Business/Office Administration or equivalent along with a minimum of 1 year of practical working experience, and should demonstrate the following:

• Strong oral and written communication skills
• Experience working in a busy office environment and the ability to manage multiple tasks simultaneously
• Experience working with student information systems and/or relatively complex computer information systems
• Ability to take direction and work independently
• Proficient knowledge of MS Office Suite