Learning & Development Associate

Description:

Learning & Development Associate - 12 Month Contract

How does the role impact the organization?

Raymond James Ltd. is seeking a Learning & Development Associate to join the Private Client Group (PCG) team in a hybrid workstyle capacity in our Montreal, Toronto or Vancouver office.

The Learning & Development Associate will enhance the competencies of employees by designing and conducting branch-training programs that will boost employee’s workplace performance in line with company’s core values. You will be responsible for performing training needs assessments, designing, delivering curriculum, learning materials, and managing all phases of branch training. A variety of learning materials will be created by the Associate; from job-aids, e-learnings, micro-learnings, newsletter articles, videos, and more. The Associate will also be required to facilitate webinars and workshop-style training sessions.

Who should apply? The successful candidate:
 

• Is comfortable with self-directed learning;
• Is comfortable in a fast-paced environment;
• Is comfortable with continuous change;
• Is not only passionate, but obsessive about attention to detail;
• Has their own system in place to effectively manage daily tasks and assigned projects;
• Is curious, interested in finding better ways to do things; a problem-solver
   

What will your role be responsible for?
 

• Collaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needs;
• Write/produce standardized business process user manuals (job aids);
• Evaluate the effectiveness of training by measuring and evaluating feedback from participants;
• Ensure training content is kept up to date on a regular basis by deploying a review/update process that is maintained;
• Deliver remote and boardroom training;
• Other duties as assigned