Description:
The Lead Technology Specialist position offers a compelling opportunity within one of our Group Insurance agile teams. In this role, you will collaborate closely with key leaders to comprehend business needs and support strategic objectives through technological solutions. We invite you to join our team to develop and implement technologies that serve both internal and external clients, while also providing technical and practice leadership to continually enhance our capabilities and technologies.
This position entails partnering with a cross-functional agile team to develop, test, launch, and refine solutions aimed at optimizing the Group Insurance servicing experience. The responsibilities include designing, developing, and unit testing code, while delivering on the objectives set by business partners. The Lead Technology Specialist must adhere to best practices and guidelines, ensuring a comprehensive understanding of objectives, requirements, and specifications in collaboration with the delivery team.
Join one of the region’s top employers and be part of something that truly makes a difference.
Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
What you’ll do:
- You will be responsible for designing, developing and unit testing code, delivers on objectives established by business partners. You will understand and adhere to best practices and guidelines, and work with a delivery team to ensure understanding of objectives, requirements and specifications.
- Support the implementation of corporate policies, standards, and procedures that provide effective architecture, governance, and management.
- Perform hands-on configuration and troubleshooting of hardware and/or application software.
- Provide technical leadership for more junior team members, oversee solutions to solution implementation to ensure compliance with security, and governance.
- Support IT Management in handling escalations within a team of Technology Specialists.
- Involve others in planning and executing, and in so doing, gains their buy-in.
- May be required to complete work outside of normal business hours to meet project deadlines and support weekend implementations, may be required to participate in rotating on-call shifts.
What you’ll bring:
- 7+ years of IT experience, including 3+ years in a senior technology role with multi-domain expertise.
- Post-secondary degree or equivalent combination of education and experience in computer science, computer systems engineering, or software engineering.
- Multiple advanced technical certifications in technologies mentioned in this job description.
- Strong experience and understanding of Infrastructure-as-Code applied to DevOps/DevSecOps, cloud security best practices, and well-architected frameworks.
- At least 7+ years of development experience with React, Angular, .NET, C#, and SQL, including hands-on work with PWAs, APIs, and Azure services (App Services, Durable Functions, Pipelines).
- Hands-on working knowledge of development tools and frameworks such as PowerShell, NPM, Visual Studio Code, Git, ReactJS (including Vite & Create-React-App), and design library systems.
- Minimum 4 years of experience working with Azure infrastructure and services.
- Hands-on experience and proficiency with Microsoft Business Intelligence (BI) technologies.
- Experience using testing frameworks for both client and server code (e.g., NUnit, Selenium).
- Demonstrated knowledge of responsive web design (mobile/tablet), object-oriented programming practices, and grid principles.
- Experience with agile practices, scrum delivery, test automation, and Azure Pipelines.
- Experience leading other developers on projects, including task and priority setting, and collaborating with business partners.
- Experience working with Product Owners, stakeholders, and business SMEs to understand business needs and act as a bridge between business and technical teams.