Junior It Administrator

Description:

Junior IT Administrator who will keep our technology humming and grow with us over the long term.

The Opportunity

This is not a role where you'll be a small cog in a big IT department — you'll BE the IT department's helping hands, working closely with our CIO and a few external providers. We're looking for someone early in their IT career with a super helpful attitude and a real appetite to learn on the job. You don't need to know everything yet; you need to be curious, resourceful, and genuinely excited about all things IT. In return, we're prepared to invest real time and training dollars to grow you into a great IT professional.

What You'll Do

• Be the friendly first point of contact for day-to-day user issues — troubleshooting hardware, software, printers, and “it's just not working” moments.
• Handle password resets, account setups, and access requests promptly and cheerfully.
• Learn and gradually take on Microsoft 365 administration — user accounts, email, Teams, Azure.
• Help maintain and update our website(s) alongside the team.
• Refresh and manage our laptop pool: imaging, setup, updates, and keeping equipment ready for the team.
• Dig into the web to research IT solutions, compare options, and bring back recommendations.
• Document fixes and how-tos so our IT knowledge grows with you.
• Assist with whatever else comes up — in a small firm, no two days look the same.

Who You Are (Must-Haves)

• A genuine IT geek: you tinker, you read tech forums for fun, and you get a kick out of solving problems.

• A super helpful, positive attitude — you actually enjoy making someone's day by fixing their issue.

• Eager to learn on the job and open to feedback, training, and new challenges.

• Fluent in English, with clear, friendly communication skills for non-technical colleagues.

• Resourceful and self-directed: when you don't know the answer, you know how to find it.

• A team player who will fit into and add to our small, close-knit culture.