Inside Sales Representative



  • Build and maintain relationships with new and existing United customers and accounts. Regular customer communication activity and follow up.
  • Ability to answer customer questions regarding the technical information, pricing, delivery and order status information
  • Provide value to customers and improve customer perception of United as an expert in both the Restaurant Equipment and smallwares category.
  • Sourcing products and working with vendors to establish item lead times in order to effectively communicate availability with the customer and manage expectations while improving service levels.
  • Collaboratively work with internal departments.
  • Respectfully and capably represent the best interests of United Restaurant Supplies in all internal and external dealings.
  • Will be expected to learn the entire portfolio of the department- GFS Sales, Direct Sales, Staging Orders, Credits and Returns and Sourcing.

Required Skills and Qualifications:

  • Demonstrated Sales (inside or outside) and/or Customer Care experience.
  • A working knowledge of foodservice equipment and supplies.
  • Two years previous food service industry customer service experience or an equivalent combination of education, training, and experience
  • Post-secondary diploma or degree in a related discipline preferred, or other jobs related or equivalent business experience.
  • Working knowledge and prior experience using the Auto Quotes program
  • Effective communication in an open and direct manner; conveys information clearly and concisely, with strong written and verbal communication skills.
  • Strong listening skills - understand and reflect accurately on the message.
  • Solid administrative skills - accurate with information and transactions.
  • Team player; actively participates to create and execute on team goals.

Preferred Qualifications:

  • Must be fluent in French and English language.
  • Knowledge of Genisys, PowerSell and Gordon Ordering
  • Proficiency with Google apps.
  • Knowledge of the Smallwares category is preferred

Organization United Restaurant Supplies
Industry Sales Jobs
Occupational Category Inside Sales Representative
Job Location Brampton,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-01-05 4:05 pm
Expires on 2024-07-20