Information Technology Support

Description:

INFORMATION TECHNOLOGY SUPPORT B - NETWORKING & PROGRAMMING

SPECIAL EDUCATION TECHNOLOGY BC (SET-BC)

Special Education Technology BC is a Provincial Outreach Program funded by the Ministry of Education and Child Care (ECC) and hosted by the Vancouver School Board. SET-BC was established in 1989 by the Special Education Branch of the BC Ministry of Education to provide assistive technology services for students living with physical disabilities. For more information, please visit https://www.setbc.org/ .

In this position, you will:
 

• Perform information technology functions to support the work at SET-BC
• Provide technical support to end users for hardware, software and network issues
• Install, configure and maintain hardware and software
• Implement and monitor security protocols to protect systems from unauthorized access
• Stay up to date with the latest cybersecurity threats and solutions
• Configure, maintain and monitor network infrastructure (e.g.: routers, switches, firewalls)
• Troubleshoot network issues and optimize performance
• Mange cloud infrastructure (AWS, Azure, Google Cloud)
• Automate deployment, monitoring and scaling of applications using DevOps tools
• Design, develop and test software applications
• Design, implement and manage database (SQL, NoSQL)
• Maintain data integrity, security and back ups
• Maintain and monitor IT systems, servers and databases
• Perform routine system updates, backups and disaster recovery tests
• Write clean, scalable and maintainable code using programming languages such as Python, Java JavaScript, C++ or others
• Perform other related duties as required