Human Resources Director

Description:

Reporting to the Director, Human Resources, the HRBP, P&C is responsible for managing day-to-day operations of the People and Culture department including administration of the policies, procedures, and programs of the organization. These responsibilities also include day to day management of labour relations issues and the Collective Agreement established between the Agency and CUPE Local 2497. The HRBP, P&C originates and leads HR practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. The HRBP coordinates implementation of services, policies, and programs through Human Resources staff and assists, supports and advises Agency Directors and Managers about Human Resources issues.

This is a challenging role in an exciting Agency requiring someone who enjoys planning and developing systems and who has an aptitude for detail but particularly is interested in the personal development of the organization’s people as the needs of the community served by the Agency change and grow.

Duties And Responsibilities

Development of the People and Culture Department

Assists with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the Agency
Participates in developing department goals, objectives, and systems
Participates in administrative staff meetings and attends other meetings and seminars as required
Assists in establishing departmental measurements that support the Agency's strategic goals
Assists with the monitoring of the People and Culture’s annual budget

Recruitment and Selection

Manages the recruitment process for unionized and non-unionized employees using the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce
Conducts the recruiting planning meetings when staffing needs are identified
Reviews resumes for all job candidates and interviews unionized and non-unionized candidates for employment when assigned
Serves on employee selection committees/meetings, as required

Labour Relations

Investigate and evaluate union complaints, informal grievances or other workplace issues to determine viability and informally mediate when necessary
Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations
Present the position of the Agency during arbitration or other labour negotiations
Research case law or outcomes of previous case hearings
Schedule or coordinate the details of grievance hearings or other dispute meetings
Prepare evidence for disciplinary hearings, including preparing witnesses to testify
Monitor and interpret Agency or workforce adherence to labour agreements
Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment
Propose resolutions for collective bargaining or other labour or contract negotiations
Assist with assessing risk levels associated with collective bargaining strategies
Participate in preparing for and the negotiating of collective bargaining agreements
Recommend collective bargaining strategies, goals, or objectives
Assess the impact of union proposals on Agency operations
Advise management on matters related to the administration of contracts or employee discipline or grievance procedures
Prepare and submit required governmental reports or forms related to labour relations matters
Prepare reports or presentations to communicate employee satisfaction or related data to management
Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures
Train managers or supervisors on topics related to labour relations, such as working conditions, safety, or equal opportunity practices

Human Resources Information Systems

Manages the development and maintenance of the Human Resources sections of the Internet, particularly recruiting, culture, and Agency information
Maintains employee-related databases. Prepares and analyzes reports that are necessary to carry out the functions of the department and Agency. Prepares periodic reports for management, as necessary or requested
Fully utilizes Human Resources software to the Agency's advantage

Training and Development

Assists with the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs
Assists with the establishment of an in-house employee training system that addresses the Agency's training needs including training needs assessment, new employee orientation or onboarding, management development, cross-training, the measurement of training impact, and training transfer
Assists managers with the selection and contracting of external training programs and consultants
Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports
Assists with the development and monitoring of spending of the corporate training budget
Maintains employee training records

Employee Relations

Assists with the development of Human Resources policies and events for the Agency with regard to employee relations
Partners with management to communicate Human Resources policies, procedures, programs, and laws
Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
Assists with the implementation of Agency safety and health programs. Tracks and posts required data and files reports

Law

Complies with all existing governmental and labour legal and government reporting requirements. Maintains minimal Agency risk exposure
Protects the interests of employees and the Agency in accordance with the Agency’s Human Resources policies, practices, and procedures, and governmental laws and regulations

Organization Development

Assists with the carrying out of a Agency-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management
Assists with employee communication and feedback through such avenues as Agency meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use
Helps to monitor the organization's culture so that it supports the attainment of the Agency's goals and promotes employee satisfaction
Assists with the Agency-wide committees including the wellness, training, environmental health and safety, activity, and culture and communications committees

This job description does not represent a complete account of the duties and responsibilities of the job but rather a summary of those duties and responsibilities in effect at the time of writing. The role and its responsibilities will evolve as the Agency grows and develops to meet community and client needs. Future responsibilities will include such duties as assigned in keeping with the developing nature of the job.

Qualifications

Minimum of a Bachelor's degree or equivalent in Human Resources, Business, or Organization Development or equivalent
Minimum 3 to 5 years of progressive leadership experience in Human Resources positions
Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred