Hrsd Technical Consultant

Description:

HRSD Technical Consultant

Location : Canada (Hybrid - Near your Infosys Office)

Mandatory :

Hands-on ServiceNow HRSD configuration & development

Employee Center configuration (UI, access, navigation)

Workflow automation, catalog items, case management

Integration development (REST/API, IntegrationHub)

Desired Skills :

Configured HRSD solution (forms, workflows, automation)

Employee Center enhancements (UX, action items, navigation)

Developed integrations with external systems

Unit/SIT support, defect fixes, deployments

Documentation and knowledge transfer

Technical Consultant: Configure/build HRSD solution, implement workflows, develop integrations, enhance Employee Center, support testing

Deliver Action Item Aggregation across SuccessFactors, CSOD, Concur

Enable Enterprise Integrations (real-time / near real-time)

Implement HR Workflow Automation

Configure Virtual Agent + Teams integration

Enhance Employee Center UX & navigation

Support SIT, UAT, regression testing, and defect resolution

Participate in Agile delivery (sprints, workshops, design sessions)

Support cutover, go-live, and knowledge transfer