Healthcare System Admin

Description:

Key Responsibilities:

Technical Support (90%)

• Maintain system configurations; update approved configuration changes in non-production environments.

• Develop, test, and implement new requested integrations between Symplr and 3rd party systems.

• Support and monitor the health of existing integrations and APIs

• Support configuration and monitoring of physical timeclock devices

• Monitor ServiceNow assignment group for incidents and requests. Resolve issues and respond to new requests per standard SLAs.

• Manage security administration for the application, including creation and maintenance of user profiles, permissions, roles

• Perform regular security review to identify separated employees, audit segregation of duties and system access to ensure access are appropriate based on Job responsibilities.

• Document standard operating procedures, including detailed step-by-step instructions.

• Provide training to additional personnel as needed.