Description:
As part of the Sales and Marketing team, the Group Sales Representative will administrate the PNE’s group sales bookings across Playland, Playland Nights, the Fair, Fright Nights and Year-Round Events. Our ideal candidate is someone who is highly organized, guest focused, and is able provide the best service to our external clients and staff.
Why join our Team?
- Exhilarating and fun-loving culture.
- Flexible work environment.
- Innovates in both concept and process.
- Thrives and promotes a fast-paced sales & marketing culture.
- Collaborates with all departments in a positive and proactive way.
- Proud to be a part of the growth of one of Vancouver’s most iconic institutions.
- Proud to be ranked in the top 20 as one of BC’s most loved brands – BC Business 2019.
What will you do this year?
In conjunction with the Manager, Group Sales & Call Centre, the duties for this position include but are not limited to:
- Develop new business through sales prospecting, cold calling, and referrals.
- Maintain superior knowledge of relevant PNE events and group sales offerings.
- Maintain a large database of approximately 2500 clients and update customer database with information from generated leads.
- Assist with the administration and execution of several Group Sales programs including, Amusement Park Science Days, School Year End Parties, Birthday Parties, Corporate BBQs, miscellaneous groups, and online ticketing.
- Manage Group Sales inquiries via telephone and email.
- Prepare letters, reports, deposit requests and special event contracts as required.
- Assist with training Call Centre staff on department procedures and processes.
- Maintain client confidentiality for client records and files.
- Perform and assist with other related duties and tasks as required by Department Manager.
What else?
- Must have successful completion of Grade 12.
- 1- or 2-years Business Administrative Certification, Hospitality program or any other relevant discipline OR; an equivalent combination of education and experience.
- Preferred to have 2 years of experience in sales, telemarketing and/or customer service.
- Preferred to have previous work experience in an administrative capacity within an office setting.
- Must have strong computer skills and be proficient with Microsoft Office; experience using a CRM also considered an asset.
- Preferred to have experience cold calling and/or prospecting for new clients.
- Excellent communications & interpersonal skills to establish working relationships with clients and encourage repeat business.
- Superior time management and multitasking skills, and the ability to prioritize tasks with minimal supervision.
- Excellent organizational skills and the ability to provide timely and high-quality service to clients while managing a diverse workload.
- Previous experience supervising or training is considered an asset.
Who are you?
- Results-oriented
- Energetic
- Committed to striving for excellence
- Self-starter
- Creative and collaborative team player