Group Administration Specialist

Description:

Equitable is seeking a bilingual (French/English) Group Administration Specialist to join their Group Claims and Admin Management team. This role supports plan administrators and advisors in delivering an exceptional benefits experience to plan members. Key responsibilities include providing client service via phone and written correspondence, updating and validating plan member and sponsor information, administering pay direct drug cards, terminating and reinstating plan members and contracts, assessing eligibility, requesting medical evidence when necessary, and interpreting system audit reports for corrective action.

Candidates must have strong organizational skills, attention to detail, the ability to work in a team environment, proficiency in MS Office, and the ability to learn new system applications. French language skills are mandatory.

Work Arrangements:
Hybrid role requiring minimum two consecutive in-office days every other week, plus a fifth assigned day per month. Flexible options to work additional days in-office.

Benefits:
Annual bonus program, company-paid benefits, generous vacation package with volunteer day, pension plan with employer matching, tuition support, employee resource groups, onsite cafeteria, and employee discounts.