Description:
Functional Consultant
Location: Saskatoon
Qualifying Questions:
Required Skills & Experience
- 5+ years of experience in a Primavera Techno-Functional role within IT services.
- Strong understanding of Primavera functionalities and modules.
- Experience integrating Primavera with ERP systems.
- Good understanding of Primavera architecture.
- Working knowledge of WebLogic and Primavera Application Server administration.
- Proven experience in user provisioning and access control.
- Strong understanding of Primavera database structures.
- Experience collaborating with cross-functional teams, including Infrastructure, Security, Network, and DBA teams.
- Experience handling complex reporting structures and preparing monthly reports.
Preferred Qualifications
- Experience with Deswik or similar COTS applications in a support environment.
- Working knowledge of Linux environments.
Key Responsibilities
- Work under the guidance of the Delivery Manager to support Primavera, Deswik, and other COTS applications.
- Perform Incident Resolution, Service Request fulfillment, Enhancements, and Change Implementation activities.
- Provide 24x7 support for Priority 1 (P1) incidents.
- Identify and implement continuous improvement initiatives (12 per quarter).
- Automate manual and repetitive tasks.
- Develop and enhance proactive monitoring mechanisms.
- Maintain and update the knowledge base repository.
- Enable backup support resources to ensure service continuity.
- Participate in project meetings and prepare status reports as required.
- Support Sprint Planning and JIRA tracking activities.
- Manage conflicting priorities across multiple applications.
- Collaborate with offshore teams, onshore teams, and client stakeholders.
- Perform license tracking and support application upgrades.
- Ensure quality and timeliness of deliverables.
- Support monthly patching and maintenance activities.
Deliverables
- Process Flows.
- Mentor client project team members and provide knowledge transfer.
- Participate as a primary, co-author, and/or contributing author on project deliverables within assigned areas of responsibility.
- Participate in data conversion and data maintenance activities.
- Provide industry best practices and domain-specific solutions.
- Advise on and provide alternative out-of-the-box solutions.
- Deliver thought leadership along with hands-on technical configuration and development as required.
- Participate as an active member of the functional team.
- Perform other duties as assigned.