Functional Analyst

Description:

SOCAN is a not-for-profit copyright collective committed to ensuring music creators and publishers are rightfully compensated. Representing over 180,000 songwriters, composers, and music publishers, SOCAN supports creators through licensing, global royalty collection, and advocacy efforts. This role is part of the Product Management Team and focuses on transforming business requirements into actionable IT solutions across various operational departments, including Finance, Membership, Licensing, and Royalty Services.

Key Responsibilities:

• Collaborate with IT and business teams to align IT deliverables with business strategy

• Develop and maintain documentation such as functional specifications, configuration guides, and application roadmaps

• Serve as a liaison to troubleshoot, investigate, and resolve application issues

• Provide expert consulting on business processes and system functionalities

• Analyze and recommend solutions to improve business processes

• Assist in testing, implementation, and post-deployment support of applications

• Support QA efforts by identifying scenarios, validating tests, and managing defect resolutions

• Lead application configuration and integration tasks

• Participate in continuous improvement efforts and cross-functional team projects

Qualifications & Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field

• 3–5 years of experience in a senior functional analyst role

• Expertise in Microsoft Azure and DataBricks technologies

• Strong understanding of financial applications and master data management

• Knowledge of data integration, security protocols, and vulnerability management

• ERP application configuration experience is an asset

• Proficiency with documentation tools, SQL (MS SQL, Oracle, MySQL), and Microsoft tech stack (.Net, C#, SSIS, SSAS, SSRS, APIs, Angular JS, Node JS, SharePoint, PowerBI)

• Strong leadership, mentoring, and collaboration skills

• Ability to work independently and in cross-functional teams

• Familiarity with software development lifecycles, both traditional and agile

• Excellent communication skills for technical and non-technical audiences

Workplace & Culture:

• 35-hour workweek with flexible options (potential for 4-day workweek)

• 12 paid sick days per year (including 5 personal days)

• Virtual wellness program and access to fitness facilities

• Annual performance bonus and defined contribution pension plan

• Comprehensive health and dental benefits

• Collaborative, inclusive, and equity-driven environment

Accessibility & Equity Commitment:
SOCAN is committed to a diverse, inclusive, and accessible workplace. Accommodations are available during the hiring process upon request. They encourage applicants from all backgrounds and identities to apply, even if not all requirements are met.