Floating Support Clerk

Description:

• What you’ll do

• Reception duties including receiving and directing patients, answering, screening and redirecting phone calls, taking messages for doctors and nurses, including calls from pharmacies for refill prescriptions and verification.
• Take phone referrals from doctor’s offices to have child seen by the physicians, request appropriate information to be sent such as x-rays and reports, lab work, stool cultures, etc.
• Book, schedule and confirm outpatient appointments. Add, delete and change appointments as required. This includes retrieving records, as required, for patients coming for follow-up appointments. Preregister patients and requests patient charts from Health Records.
• Transcribe and type correspondence such as histories, consults and physician reports for the Medical Director or physician from dictation and/or written draft.
• Send, receive, sort and distribute all incoming mail, faxes, reports and documents and processes all outgoing mail.
• Fill out and send requisition form for stationery and supplies, according to prescribed guidelines and instructions.
• Compose and type routine memos and correspondence and submits for approval and signature.
• Completion of Grade 12
• Graduation from an approved program in medical transcription
• One (1) year’s recent, related experience or an equivalent combination of education, training and experience.

You have the ability to:

• Keyboard at 60 w.p.m.
• Communicate effectively both verbally and in writing.
• Deal with others effectively.
• Physically carry out the duties of the position.
• Operate related equipment.
• Organize work.