Field Service Technician

Description:

Cooper Equipment Rentals is seeking a skilled and customer-focused Field Service Technician to join their dynamic team in the Lower Mainland BC region. This role starts as an in-shop position based in Richmond, BC, and transitions into a primarily field-based role after the initial three months. As a technician, you’ll be responsible for servicing, maintaining, and repairing a variety of construction equipment, ensuring top operational condition and customer satisfaction.

Technicians will perform diagnostics, preventative maintenance, and repairs on earth-moving machines, compaction equipment, and aerial equipment like scissor lifts, boom lifts, and telehandlers. The role demands flexibility, technical competence, and a commitment to high standards of customer service and safety compliance. This is a long-term opportunity within a stable, supportive, and safety-driven organization offering year-round employment and development opportunities.

Key Responsibilities:

• Perform equipment inspections, preventive maintenance, and repairs both in the shop and at customer sites

• Backfill field and shop technician positions within the region as needed

• Use diagnostic tools and computer applications for equipment troubleshooting

• Accurately document inspections, maintenance work, and repairs

• Maintain a high level of customer service during all jobsite interactions

• Participate in on-call rotation and be available for overtime as needed

• Assist in the repair of hard-down equipment and support priority clients and contracts

• Follow all company Health and Safety policies rigorously

Qualifications:

• Minimum 3 years of experience working with construction equipment

• Valid Class 5 driver’s license with a clean driving record (maximum 3 demerit points)

• 421A or 310T license preferred; equivalent experience will be considered

• Working knowledge of diesel engines, hydraulic systems, pumps, and motors

• Competency using computer-based diagnostic tools and maintenance software

• Ability to work independently with minimal supervision

• Effective problem-solving, communication, and customer service skills

• Must be legally entitled to work in Canada and currently residing in Canada

Benefits:

• Competitive salary with overtime

• Excellent company-paid benefits package

• Tool allowance

• Uniform, safety boots, and PPE provided

• RRSP match program

• Continuous training and development

• Stable year-round employment

• Safety-first and socially responsible work environment