End User Support Technician

Description:

End User Support Technician

Location : Mississauga, ON- Day 1 Onsite

Job Description/ Responsibilities

The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. The position is based in the office, with no travel requirements, and operates during day shifts

Top 3 skills required for this role:

• Strong understanding of desktop/laptop/mobile device support principles and practices
• Excellent communication skills
• Flexibility to support users in office as well as Factory floor where applicable.