Description:
The Dynatrace Implementation Engineer is responsible for deploying, configuring, and maintaining Dynatrace solutions to ensure optimal performance and visibility into applications and infrastructure. This role requires strong technical skills, problem-solving abilities, and a deep understanding of monitoring and performance management.
Key Responsibilities
Dynatrace Advisory:
- Perform planning, consulting, technical analysis, design, development, testing, implementation, and daily support of application monitoring and automation software
- Develop and implement policies, strategies, guidelines, standards, and procedures
- Define strategy and roadmap for Dynatrace monitoring, including rollout approach based on technology landscape and customer policies
- Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach
Dynatrace Deployment And Configuration
- Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution
- Work with different technical teams across the organization in order to determine scope for different monitoring solution designs
- Work with stakeholder leadership and teams to partner on rollout of solutions
- Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production).
- Integrate Dynatrace with existing systems and applications.
- Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components.
Monitoring And Performance Management
- Set up monitoring for applications, services, and infrastructure using Dynatrace.
- Create and manage dashboards, alerts, and reports to provide visibility into system performance.
- Analyze performance data to identify bottlenecks, trends, and potential issues.
Troubleshooting And Support
- Provide technical support for Dynatrace-related issues. Research and troubleshoot with support from SMEs as needed
- Collaborate with development, operations, and support teams to resolve performance issues.
- Conduct root cause analysis for performance problems and recommend solutions.
Optimization And Best Practices
- Develop and implement best practices for effective use of Dynatrace.
- Optimize monitoring configurations and settings for improved performance and efficiency.
- Stay up to date with the latest features and incorporate them into the monitoring strategy.
Documentation And Training
- Document configurations, processes, and troubleshooting steps related to Dynatrace.
- Conduct training sessions for team members on the use and capabilities of Dynatrace.
- Create user guides and manuals for internal stakeholders.
- Conduct training sessions with a demo for the customer
Qualifications
- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Proven experience in deploying and managing Dynatrace in a professional setting.
- Strong background in application performance monitoring and management.
- Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
- Extensive background and experience in deploying and managing across complex global environments.